Cancellation Policy
I understand that circumstances may change. Please review the cancellation policy below.
Understanding Your Subscription
With each subscription, you'll receive one letter in the mail each month.
Unless you choose an annual plan, this is recurring monthly.
Monthly subscriptions are auto-renewing unless you cancel.
Prepaid plans do not renew, but will still deliver one letter per month for the full duration selected.
Your payment information is securely stored, and you'll be charged monthly unless you've purchased a prepaid subscription (like annual plan), which is charged in full at the start.
How to Cancel
You may cancel your subscription by logging into your account profile on the website at any time. However, this does not initiate any kind of refund if you fail to cancel before the renewal date.
To cancel or make changes to your subscription, simply log in to your account dashboard. You can either enter your password or request a one time login link emailed to you.
If you have any issues cancelling, please reach out to me at support@herblessedletters.com and I can cancel for you.
Cancellation Timing
If you’re on a monthly subscription and you cancel after your monthly payment has already gone through, your next letter will still be shipped, but you won’t be charged again going forward.
Pausing vs. Canceling
If pausing is enabled, please understand that pausing your subscription doesn’t cancel it. It only pushes back your next payment and shipment to a future date of your choosing.
Contact
If you have any questions or concerns regarding canceling, please reach out to me at support@herblessedletters.com.