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We want you to be completely satisfied with your subscription to Her Blessed Letters. If any issues arise, please review our policies below.
Damaged or Lost Letters
If your letter arrives damaged, you are eligible to receive a full refund for that specific letter or, if preferred, we can send a replacement at no additional cost.
If your letter is lost in transit, we will send a replacement free of charge.
Incorrect Shipping Address
It is your responsibility to update your shipping address in your account profile or notify us of any changes. If your address is updated, we will resend up to 2 letters to your new address.
Please feel free to contact us at support@herblessedletters.com if you have any issues receiving the letters