Shipping Policy

New subscriber letters are mailed on Tuesdays.

If you sign up by Monday night, your teen’s first letter will be mailed that Tuesday.

If you sign up after Monday night, your letter will be mailed the following Tuesday.

If a mailing date falls on a holiday, letters will be mailed the next day (Wednesday).

All renewal letters are mailed within one week of each monthly payment.

Letters are sent via USPS First-Class Mail using a standard postage stamp.

Tracking is not available for this type of delivery. Please allow 2–3 weeks for delivery within the U.S. (longer for international addresses).

Please ensure your shipping address is accurate and complete. You can update your shipping address at any time through your account.

If you need assistance, please reach out to us at support@herblessedletters.com.

If your letter has not arrived within 3 weeks of receiving the email that her letter has been mailed, please request a replacement.

When you sign up, you'll be charged immediately for her first letter.

If you've signed up after September 2026, all renewals occur each month on the same date of sign up. For example, if you sign up on October 10, your renewal will occur on November 10.

If you have any questions about your billing or renewal schedule, please reach out to us at support@herblessedletters.com.